Privacy Policy
Effective Date: February 24, 2026 · Business: Bloom Salon
Bloom Salon ("we," "our," or "us") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.
Our website and booking system are powered by PixelPluto Inc., which acts as a service provider and processes personal information on our behalf.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. What Is Personal Information?
Under PIPEDA, personal information means information about an identifiable individual. This may include:
- Name
- Email address
- Phone number
- Appointment details
- Service history
- Payment status
It does not include anonymized or aggregated data.
2. Consent
By using our website, booking an appointment, or joining our walk-in queue, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at contact@example.com.
3. Information We Collect
A. Information You Provide
- Name
- Email address
- Phone number
- Appointment preferences
- Service selections
B. Payment Information
Online payments are securely processed through third-party providers (e.g., Stripe). We do not store complete credit card details.
C. Technical Information
- IP address
- Device and browser type
- Website interaction data
4. How We Use Your Information
We use personal information to:
- Schedule and manage appointments
- Send confirmations and reminders
- Notify you regarding walk-in queue status
- Process payments
- Respond to inquiries
- Improve our services
We do not sell or rent your personal information.
5. SMS & Electronic Communications (CASL Compliance)
By providing your phone number or email address, you consent to receive:
- Appointment confirmations
- Service reminders
- Queue notifications
Marketing communications will only be sent with express or implied consent as required under Canada's Anti-Spam Legislation (CASL).
You may unsubscribe from marketing communications at any time.
6. Disclosure of Information
We may share your information with:
- Payment processors
- SMS/email service providers
- PixelPluto Inc. (platform infrastructure provider)
These providers are contractually obligated to safeguard your information and use it only to provide services.
We may also disclose information if required by law.
7. Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Encrypted data transmission (HTTPS)
- Secure cloud storage
- Access controls
- Role-based permissions
While we take appropriate precautions, no system can guarantee absolute security.
8. Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal requirements
When no longer required, information will be securely deleted or anonymized.
9. Access & Correction
Under PIPEDA, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent (where applicable)
To make a request, contact:
Bloom Salon
contact@example.com
123 Summerside Dr.
Edmonton, AB - T6X 0K0
We will respond within a reasonable timeframe.
10. Cross-Border Data Storage
Your personal information may be processed or stored outside of Canada (for example, through secure cloud service providers). In such cases, information may be subject to the laws of the jurisdiction in which it is stored.
11. Complaints
If you believe we have not handled your personal information appropriately, you may contact us. If concerns remain unresolved, you may file a complaint with the Office of the Privacy Commissioner of Canada.
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the updated policy.
Platform Provider: PixelPluto Inc. · Last updated: February 24, 2026